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The Juggler Part 3: Training the Juggler

In many organisations, the Juggler is your “Safety Champion” – the person that keeps workplace safety on track and moving. Remember, the Juggler is the person, typically in smaller and medium sized businesses, who has been allocated the responsibility of ‘managing’ safety, in addition to their ’employed’ role.

 

As a result, the Juggler has often not completed formal safety training, which then impacts their ability to effectively manage your businesses safety program. In this article, we thought we’d share some of the training options that can help you give the Juggler the right skills to effectively do their job.

 

There are a few formal training course options:

  • The Health and Safety Representative (HSR) Training course – This course imparts extensive knowledge relating to consultation (through representation), legislation and incident investigation. However, areas such as risk management, technical knowledge, training and safety communication are also covered. The course varies from state to state. In Victoria, our sister-company Action OHS Consulting offer this course. Click for more.
  • The Certificate IV or Diploma in WHSThese courses address the skill needs of the Juggler but completion times are long – up to twelve months. Check with your local TAFE or RTO to see if they offer these courses.
  • For Queenslanders – WorkCover Queensland recognised a gap in training for the Juggler and has reintroduced training for the Work Health and Safety Officer (WHSO). The WHSO training provides knowledge in risk management, training implementation, and incident investigation skills.

 

Effective training and development solutions for the Juggler should include the following skill areas:

  • Understanding the legal and regulatory health and safety requirements –what does the law require you to do?;
  • Developing an approach to identify and manage risk (with a focus on serious risk);
  • Developing technical knowledge on areas specific to your organisation. This may include manual handling or ergonomics, hazardous chemicals, work at heights, etc;
  • Development of ‘communication’ and ‘influencing’ skills. Safety challenge’s often arise as a result of ineffective communication; and/or
  • Responding to incidents, and identifying strategies to conduct investigations, to best ensure that reoccurrences do not occur.

 

If formal training is not an option right now, or it’s something the Juggler at your workplace already has under their belt (yay!), the Juggler can also receive support by:

  • Subscribing to safety updates from their local regulator and Safe Work Australia.
  • Establishing a relationship with a certified safety professional. Think of this like how a bookkeeper maintains the company financial accounts on a day-to-day basis, but calls in certified Accountant for technical advice. Safety professionals can provide technical insights and advice when the Juggler requires specific safety assistance.
  • Adopt safety software – like, say, Safety Champion! Safety Champion will help you plan, and then guide and direct the Juggler to what they need from everyone else in the organisation. It helps everyone in the organisation understand their responsibilities and accountabilities, and means that the Juggler won’t have to police the implementation of your health and safety program. Often, this administration takes time, and policing is not fun, so it is not hard to see why this part of safety management is where the wheels often fall off.

 

Don’t forget – the Juggler is playing a super important role within your workplace. So show your love by giving them access to effective development options and support.

Check out the other blogs in “The Juggler” blog series:

Part 1 – Who is the Juggler

Part 2 – Show your support to the Juggler

It’s the perfect month, week and day to take action on mental health

Why now?

 

Because…

 

This month is National Safe Work Month in Australia…

 

And this week is Mental Health Week in most parts of the country…

 

And today (10/10) is World Mental Health Day around the globe.

 

So today is the day of all days to take action and encourage mentally healthier and safer workplaces in Australia.

 

“Around 90 per cent of employees think mental health is an important issue for businesses, but only 50 per cent believe their workplace is mentally healthy.”

TNS (2014). State of Workplace Mental Health in Australia. Melbourne: beyondblue. Link to report

 

How can you take action?

 

Building a mentally stronger and healthier workplace doesn’t have to be super complex.

 

As a starting point, it can be as simple as taking a note from great organisations like RUOK – and simply check in with your colleagues, staff or even (yes they are a person too!) your boss by asking “Are you ok?”

 

Just opening up the conversation about mental health in your workplace will already set you on the path towards reducing the stigma and getting people that vital support when they need it.

 

Keen to learn more? Well, there’s a wealth of freely available knowledge out there to assist you. Of all of these, the one spot we’d really recommend you go if you want to learn more about what you can do in the mental health space in the workplace, is Heads Up.

 

Heads Up was created by the Mentally Healthy Workplace Alliance, a collection of amazingly knowledgeable organisations – including beyondblue, Safe Work Australia and Black Dog Institute to name a few – working together to develop information and materials to help us all build mentally stronger workplaces. Check it out: https://www.headsup.org.au/

 

At Safety Champion we care a lot about keeping people at work mentally and physically well at work. This is why we are in business. And it’s also why we offer a completely free version of our software to any business that also cares about the health and safety of their people at work!

 

Keen to try it? Learn more about our free safety software here.

 

 

Some quick ideas:

  • Follow the work of great organisations like RUOk, beyondblue, Safe Work Australia and the Black Dog Institute

  • Take some training in Mental Health First Aid – or encourage a workmate to

  • Spend some time on the Heads Up website to get great resources and guidance specifically about workplace mental health

  • Get serious about health and safety practices. A safety software can really help you out – try our Go Free plan

 

Let’s make mentally healthier and safer workplace together! We can all be safety champion’s this National Safe Work Month!

 

So, you want to do something to encourage better mental health in your workplace?

Recently, The Black Dog Institute published an article about a study that showed strong evidence that training managers within workplaces about mental health can have a positive effect on improving occupational wellbeing for employees. But not only that, the study also indicated positive financial outcomes for businesses too! Great! No excuse now…

 

“Having a supportive manager can make a huge difference to a person’s mental wellbeing and giving basic mental health training to managers can bring significant changes to both confidence and behaviour among staff.”

Associate Professor Samuel Harvey

Workplace Mental Health Research Program, The Black Dog Institute

 

So, if you’ve started to wonder “how can I actually start to do something about supporting a mentally healthy workplace?” here’s some more info for you. We are lucky in Australia because we’ve got quite a few amazing organisations and institutions out there with loads of free information and tools to help you out.

 

The key one to point you to is the Heads Up Initiative. This has been developed by the ‘Mentally Healthy Workplace Alliance’ – an Australian Government initiative – and beyondblue to get both business leaders and everyone for that matter to play their part in building mentally healthier working environments.

 

So, check out the Heads Up website for a stack of free resources, information, FAQs, and avenues to get further training or learn more. And find more resources from R U OK who have a heap of free every day resources along with campaign materials than can help you to initiate that first conversation in the office.

 

And, if you are after more information about creating a healthier and safer workplace for your people, check out the work of all of those organsiations that make up the Mentally Healthy Workplace Alliance. Many of which have more information, tools and resources to help you out; like The Black Dog Institute, Mental Health Australia, Safe Work Australia and SANE.

 

 

And let’s not forget that managing everything to do with supporting happier, healthier and safer workplaces is well, just, easier with Safety Champion Software – helping you to keep it all ticking along and under control! Have a free trial today!

 

Try ‘stacking’ your habits… to prevent safety from falling over.

At the Safety Champion HQ we were recently discussing a blog we came across in Fast Company. The author was writing about how to build habits. More specifically, how to build habits that yield positive outcomes by integrated them into our lives in super simple and effective ways. While everyone has goals in life and ideas of things they want to achieve, we so rarely stick to the tasks required to get us there. In other words, we lack the staying power.

 

This got us thinking about our clients when they are starting to build a culture of health and safety in the workplace. The business owners and people managers we work with keep telling us that maintaining the momentum to meet health and safety targets and objectives can be difficult. With this in mind – and following some rather opinionated conversations here at HQ – we think that some of the ideas in this blog about building positive habits could be applied to assist businesses to build a strong safety culture.

 

One of the key ideas that came up was the concept of ‘stacking habits’. Say for example, you already routinely do something in the workplace and maybe you even do this without questioning it. Well, that’s perfect. It’s now just a matter of adding another habit or task to the one you already do as a way to make sure it happens. This way you start to automatically do one when you do the other. Brilliant.

 

For example, your team may meet every Monday morning for a ‘work in progress’ or ‘operations’ meeting – why not add the topic of health and safety to the agenda? Or your administration staff may be responsible for following up managers to provide their budgetary or KPI reporting quarterly – why not add the question of the health and safety targets progress to that follow up? Or perhaps your staff complete timesheets every week – why not add the completion of a safety checklist or register to the timeslot?

 

“Stacking habits is one highly successful mechanism that we find many SMEs are starting to take up. It’s a really smart and simple way to build safety into business as usual activities.” – Elaine McGuigan, OHS Consultant.

 

There are many ways that we can see ‘stacking habit’s working for OHS. After all, effectively managing your OHS or WHS obligations in the workplace is largely about ‘keeping on top of it’ and ‘keeping it top of mind’. So, try stacking your regular office habits with your OHS ones, and start achieving your health and safety targets for the year today.

 

 

If you are still struggling with how to encourage your staff to stack habits or to actually take health and safety as seriously as it needs to be, watch this video to see how our software can be a great solution. It allows you to digitise your OHS targets, delegate tasks, apply deadlines and reminders, and give managers and owners an overview at the click of a mouse. Simple.

How you can identify the common injury hotspots in your industry?

One of the most difficult parts of business is managing your legal OHS and WHS obligations. Your business has responsibilities to both know and manage the ‘common’ health and safety hazards that are specific to your industry. But this means that you need to be proactive in identifying foreseeable hazards. It is only when you identify what could go wrong that you can actually prevent nasty things from occurring by planning and implementing strategies to avoid them.

 

For example, in the retail sector repetitive work, excessive carrying and lifting, or awkward postures are common causes of back and shoulder injuries. But, businesses must first know that poor manual handling practices like these commonly lead to injury, before they can develop strategies to manage the risk. So how do you know what is ‘foreseeable’ when you are not exactly an occupational health and safety expert?

 

Free safety promotion poster set for your workplace. Download now.

“I’m no OHS expert, how do I know what the ‘common’ OHS hazards are in my industry?”

 

Well, we are glad you asked! WorkSafe Victoria has this fantastic, freely available online tool that will tell you exactly which health and safety risks you should look out for in your workplace. They have even provided some great practical solutions for mitigating these risks. And some of these are so easy you can start implementing them today.

 

 

It’s called Injury Hotspots. Just type in your industry and then click on the body parts to read about common hazards and the practical solutions that you can adopt to avoid these hazards from occurring. The site also gives you links to all the official health and safety legislation documentation that you might need to learn more.

 

Now we think this is an incredibly useful tool for any business owner or team manager who is responsible for protecting the health and safety of their workers. So, why not jump online today and explore more about what you should be looking out for?

 

After you’ve learned a little more about the hazards in your industry, now you are ready to implement strategies to mitigate the risks. Read more about how to develop and achieve your health and safety targets and objectives. In addition, contact us to learn more about how our software can help your business keep managing OHS in your business nice and simple.